My score is solely a reflection of the level of service we have received on several visits to Ruth's Chris - Madison. I find their steaks to be excellent. Mine have always been cooked perfectly to the requested temperature and well seasoned. The sides and salads are great too.
I decided to finally write a review after having dinner there last night. First off, it is restaurant week and they are particpating in it. However, they place the menu for restaurant week at the very back of the menu where it would be easy to overlook it. I find that to be borderline shady. Next, when we told our server, Honey, that we would be dining off of the Restaurant Week menu she turned ice-cold. It was obvious she was not happy - eye rolls, quick short sentences, and her ability to ignore us as she walked by. Her attitude throughout the entire meal was poor. Frankly, she had the personality of a small soap dish. Finally, the pace of the meal was really rushed. Appetizer, Steak with side dish, one drink/beer each plus a bottle of wine, and dessert - total time at the table?!? ONE HOUR. Our impression of the evening was that Ruth's Chris was trying to churn-and-burn all the Restaurnat week dinners.
The food last night was of the same high caliber we have had in the past. We enjoyed it very much.
If a restaurant is going to participate in Restaurant Week they should, in my humble opinion, embrace it rather than discourage it. If they really don't want the Restaurant Week dinners because meals are discounted, no problem, just don't participate. Not a big deal. Several of Madison's finest restaurants do not participate and I don't hold it against them.
The lasting impression from Ruth's Chris - Madison is that they really didn't want us there last night. OK - we will dine elsewhere from now on.