I visited Studio Kim after the recommendations of two people from two separate downtown stores (ignoring poor reviews online). I was hesitant to just go to any tailor, as I wanted my alterations done properly. I brought in three dress shirts to have sleeves shortened (on Tuesday), and was told my shirts would be done on Saturday for pick-up. On Saturday - with my pick-up slip - they could not find my dress shirts, and when they did, they had not been worked on. Nothing.
I don't normally write reviews or complain, but if you can't have something done by a certain date, please don't quote it. I took my dress shirts back without alterations. I will find another tailor to do them.
My encounter with the woman at the store was nice, she was friendly... but as a business, I will not go back.