I made a Yelp account just for this. I was very dissapointed in the customer service and the store itself was out of control. The lady ringing me up was very rude to begin with. When I asked if I could buy a breakfast sand which they told me it was too late to get one, even though they had the sign out for it. I then proceeded to ask if I could have a Panini the lady said ya the signs right there and pointed to the breakfast sand which sign. I told her what sign it was and she said oh well which Panini do you want then? This lady was very frustrating and my order shouldn't have been this complicated. Safe to say everyone should go to another Starbucks for coffee.