I'm being very generous right now with a 2 star rating and this is only because it was only 10 days since they opened this location so I'm giving them the benefit.
There service was very unorganized. It seemed that the staff was running around with there head cut off.
Let's start with drinks. They failed to refill my drinks numerous times. There were a few people responsible to refill drinks throughout the entire restaurant and they had no clue who to service.
The food. The Pro: tasted the same as the other locations. The Con: they messed up my order. Forgot to add my sausage and corn. In one of my bags they put the wrong spice and mix. Overall I had to wait at least 15 mins for them to fix the order.
Our waitress couldn't handle the tables she was assigned to. She was a nice lady but she was very flustered and couldn't handle the pressure.
This location is very nice compared to the rest. They invested a good amount of money to make it look that way. There were many TV's all around so it was great to catch the game during dinner.
I will definitely give them another shot after a month to see if they have improved there service.
My suggestion: perhaps they need to have all the employees play Diner Dash so they understand how to improve there flow lol