Dr. Gawley did my reconstructive breast surgery after a bilateral mastectomy in 2012, and I was not happy with the results. I asked repeatedly during our consultations for an estimate of cup size after the surgery (I wanted a B cup), and he said he could not guarantee the size but that I would be "happy with the results." Instead, I woke up with massive implants and a DD cup, and when asked why he used such huge implants, he really did not have an answer.
After several painful months struggling with these implants, I ended up having them removed and replaced by an amazing plastic surgeon at the Mayo Clinic. Now, four years later, after absolutely no contact, I am receiving calls and letters from Dr. Gawley's office, saying I still owe $200. Really? According to my records, I've paid this, but their billing bulldog is not letting it go, and she does not believe the paper trail I have shown her. Guess I should not be surprised, as every aspect of my contact with this office has been disappointing.