The food quality was OK, nothing special. I may have gone back again, I don't know. But the main thing is that there was a counter woman who was not nice to my niece. She's never been there before . . .we don't know the "Jersey Mike's system" and have no idea what you are supposed to say, or how you order. This nasty woman behind the counter starts in on my niece with a terrible attitude. We won't be back, for sure.
Edited on August 11. Tried them again, subs were great. Manager apologized. I think the issue here is that they expect you to know about "Mike's Way" and for a newbie, you know nothing. Some people don't like to feel like they know nothing . . . Upped to 3 stars.