Ordered take out the first time, a salmon club without bacon and a salad. We got home and the salmon club had bacon on it and the salad came without the bagel (which it's supposed to come with). We called the manager, Ed, who quite reluctantly agreed to pick up the tab next time we got take out. The next time we ordered take out we got the same exact order. This time the salmon club came without fries. The sandwich looked like it had been hastily put together and the avacado garnish looked bad. Black spots, the type of avacado that would go right in the trash if you had it in your kitchen at home. I called Ed again who said he was sorry. Now, if it's my restaurant (or business of any kind), at this point I am going to make a real effort to get back in my customer's good graces. Instead of offering to comp another take out order, or even a dessert, he said "We will try to put something in place so that doesn't happen again." Naturally, he now he has an angry couple of former customers who will go on the internet and write negative reviews and will tell their friends not to go there. Incidentally, the food was okay. Not bad, not great.