This review is for the mini-golf, the arcade, and the general ambience/service.
We have Pogo Passes and wanted to use them for some cheap family fun. We took our daughters (ages 5 and 4), planning to bowl, mini-golf, see a movie, and maybe have some pizza.
There was only one person ahead of us at the register when we got there, but we still ended up waiting in line for several minutes. We were told that our Pogo Passes were not valid that night (Saturday), which is obviously our fault for not checking, but is perhaps a policy they should reconsider. We decided to do mini-golf anyway (it's fairly cheap), and went back there ready for some fun.
And...it really wasn't fun. Our younger daughter was scared by the large murals of huge sea creatures (sharks, giant squid, etc.) and the eerie pirate music (which was very loud at at least a couple holes). And it didn't take us long to realize that the course was all but unplayable. Weird obstacles just thrown in the middle of the course, tiny tunnels to get through (one of which had a hole in the middle of it, so your ball got stuck if you did manage to get it through), and open ended greens that let your ball go flying onto the next hole if you overshot. Sure, our kids had an okay time hitting their balls aimlessly, but it was honestly just no fun for the adults, and I'm sure the kids would have been happy to skip it.
By this time, we had decided to go elsewhere for dinner and a movie (that's how bad the "golf course" was). But we had already paid for some arcade games, so we headed over there.
The games seemed to be either "jackpot" games (like try to win the impossible jackpot of tickets) or shooting/racing games, with ski ball, basketball, and air hockey thrown in. There were also a couple "claw" games, where you try to get the impossible prize. So again, not great for younger kids, and cheap feeling for the adults. The worst part about the arcade experience, though, was that the card that you swiped to play the games. It's a good idea to have a digital card with a balance on it instead of tokens, but that thing was very difficult to get to work. It never worked on the first try. Not once. Sometimes we couldn't get it to work at all, and we'd have to skip the game entirely.
As far as the general ambience goes...it seriously felt like a 10 year old place, even though it's brand new. It felt very "budget" and not exciting or modern. The employees we dealt with were not particularly friendly or unfriendly...they were just kind of there, some of them working, some of them chatting amongst themselves.
It really was a disappointing experience. We will go back to try the bowling, since we have the Pogo Passes, but I don't have high hopes for it anymore. I hope they make some big changes to help this place reach its potential, before too many people are turned off like we were.