Worst airline ( if you can call them one ) EVER! Please do not book a flight with them. They cancel many flights daily and leave you stranded in the departure airport without accommodations. I booked my mom and niece a flights 2 months ago through Expedia . Well today was they departure and first a email was sent that said their flight was delayed 2 hours but still come to the airport 3 hours ahead of your first scheduled departure just in case we decide to leave . So my mom then at the airport is told that the flight was cancelled and without any reason. They were told they have 2 options : 1- reschedule or 2- come back tommorow and check to see if a flights available! No refunds they said! My mother has no ride back from the airport to go home because it's midnight there and my father is at work. My mother is 70 years old and was also told they would not be put up in a hotel. What is she supposed to do!? I am in Vegas waiting for her and no one can tell her anything. Nothing! Worst website, service and airline. So spend the extra few dollars and book with a reliable airline. They charge for everything: to sit in a seat, tons of baggage money, no carry on allowed . So at this moment, my mom is stuck in Cleveland not knowing what to do....