It's a place that lacks originality. One day they have terrible shisha, the next day it's tolerable. They seem stingy in terms of providing you coal and they are rude sometimes if you tell them you're waiting for something.
This is why this area doesn't take off. Management needs to show a little more humility.
The staff seemed very irresponsible as they were always ignorant of any of our requests but we finally decided to get up and leave.