I'm a Cleveland native and a huge fan of all Michael Symons restaurants, so when seeing this place on the food network how could I not try it.
First off, it's very confusing when you walk into the place. There are no signs or greeters telling you where to sit, how the restaurant works, how/where you order. If I didn't know the concept of how things work already I would have been completely lost instead of mildly confused. Finally stumbled upon the lunch line, yes I said lunch line. Get your tray and utensils and line up! I can see the draw to this way of serving, especially for people that need a quick meal on their lunch hour, but others may not like the pre made food.
The food, we ordered perogies, potato pancakes, Mac and cheese, and Salisbury steak. Not much filling in the perogies and I prefer them fried and crispy. The potato pancakes were just alright. I honestly think I make better perogies and potato pancakes myself. The Mac and cheese needed salt and wasn't anything special. The Salisbury steak was the highlight I thought and I almost didn't order it but I needed something other than pure starch. Huge piece of meat with gravy, mushrooms and onions.
Over all it was a cool experience but I probably wouldn't go back. Cleveland has way too many awesome restaurants to try. I can see the comfort food draw that this place presents.