I called several different jewelry repair stores before calling them as I made my way down the yelp list but as soon as Erin answered the phone-I knew I was going to take my ring here. She was so friendly over the phone and said I could come by any time that day to drop it off to get resized. I dropped it off and she spent the time with me to go over how they were going to resize it. I am recently engaged and wasn't looking forward to handing my ring over to a store for 4-7 days as they fixed it(which is how long other places told me) but Erin got it done by the next day. Amazing service and highly recommend it!