I simply do not get this bob Evans. The service here is by far the worst I have ever seen at bob Evans. The servers are rude. They don't care about the tables. I just don't get it. Every single time I have been to this one, every single time, I have encountered bad service. Badly cooked food, bad servers, everything.
This last visit we were sat by one server, since both hosts, another server and the manager were all out the check out counter helping what looked like one or if they were not together two customers. Another server took our drink order. And the server who was supposed to take our main order never appeared, the excuse was given that she had a big party in the other section. First of all why are giving a server a party in one half of the restaurant and seating them in the other? Where is the logic in that?
Finally after inquiring about where are server was we got yet another server who seemed very not busy and uninterested in our table.
I asked what kind of soup he had. His response was.
O we have everything on there.
really? Even though the menu says selections may vary and often times says ask your server.
He did not refill our drinks and pretty much vanished.
Where was the manager in all this? Standing at the counter people can sit at and eat and talking with what I assume is a regular customer. He never walked around the place asking how every ones meal was. Just stood their talking.
On an earlier visit my pasta was so over cooked it was inedible. Almost like eating gum.
If you like Bob evans avoid this one like the plague.
Try the one in solon or twinsburg.