I just stopped in on a Saturday afternoon around 4pm to see if I could get a fill and they were very nice at excepting walk-ins. I had a nail text named Henry. He was very nice and professional and listen to how I like my nails done. He was fast and clean. The shop is very clean. The only thing I'd say was it would have been nice to have been offered water or magazines. I may try a pedicure next time. They seem to take their time with them (even on a busy Saturday) and the massage and paraffin treatment looks relaxing.