I would give it a ZERO if I could absolutely horrible! Service was sub par once we were seated in an empty dining room on a Saturday night at 7 PM it took forever for the waiter to come took our drink order, never brought them, took our food order 45 minutes later with two small children the appetizer came! my six-year-old manage to get his ravioli dinner and ate it while we all waited on our food! so basically I had a young child that completed his meal and we didn't even start yet! When the food and come the calzone was so bright it was an edible but I was not about to re-order at salad course came with the meal. Three other table sat after us and had similar problems I saw one complain to the manager one it took them 20 minutes to get there water to their table and then their food with no utensils. The waiter seemed oblivious to what was going on and with two of them in the dining room with three tables you think it would be manageable. I used a Groupon to pay so the manage had to handle the transaction, I Took the opportunity to complain she was at my table side. No apology no correction on the items she told me they got busy I let her know that I come there frequently both dining room and take out it's always fairly slow especially the takeout but never like this it's completely unacceptable! If is 3 tables is busy, she needed better wait staff & a manger to watch what's going on. We used to take out quite frequently from here and my kids loved going on Saturday night to listen to the guitar player but won't be going again that's for sure!!!!