I've been stopping here since it's on my way to work and easier to get to. I understand it just opened. But there are people there who've worked at different locations also there training the new people. How do I know? Because I recognize one gentleman's voice from my regular spot. When I asked, he confirmed it. My issue? If I just say my regular order, Large Toasted Almond. Waiting for them to ask cream and sugar. I say Yes. And my order is correct.
For some reason, when I say the entire thing, cream and sugar included, they screw it up. I'll get NO cream and sugar. If I say extra sugar, I'll get NO sugar. If I ask to have say coconut flavor mixed in with cream and sugar. Again no cream or sugar, once it was no cream. LoL...needless to say, I just keep it simple and don't ask for anything extra.
Oh yea, Monday or Tuesday a Team Leader or Mgr was standing behind the employee at the drive thru window, saying the time of the order really loud. I understand your time's need to be good, I served 6yrs at Jack N The Crack, but standing there puts pressure on the employee who can potentially screw up my order. No bueno.
Otherwise, I have no problem with this place. Fantastic coffee and at $2.26? Worth my money.