I dropped my iPhone 4 and the screen went to blue stripes then completely black. I went on a Wednesday morning at about 10:30 and I was the only one there. They fixed my screen for $49 and did a great job. They told me it would take about 30-45 minutes and it was done in 35, so right on time. They have WiFi and a TV in the lobby, so you can wait for your phone and not be bored out of your mind. Did a great job and I left one happy camper. Would definitely recommend (and although the building looks shady, the Company isn't shady at all and very clean on the inside).