I gave it two stars solely based on the fact that it serves its purpose. It's a gym, it serves its purpose.
I went in to this location instead of the Higley Rd because I already was dissatisfied with their customer service and wanted to keep an open mind. I sat down with Cody, he was pleasant.. but I think he too is growing weary of the business practices. 1) There's a $39.99 up front fee plus first and last month's dues of $9.99
That's $59.97, we'll call it $59.99, okay cool. Then we have the $39.99 annual fee that comes out first quarter. Spread over 12mos... that's $18.33 a month for your membership. That's a dollar and some change less than their premium membership. Or you can pay $40.98 to sign up and your rate at $20, with the annual fee. Average those out on your own.
Anyway, I digress.
what I do not like is, they are able to change your monthly rates without consulting the customer. There was no real explanation on why that was. Basically anything that was shady, and I questioned it was the "old management company, etc" - okay. So because he still wasn't selling me on this idea I asked him to beat Eos prices. He scribbled some things out on the paper, and congratulations I am a new member... but don't have toner to print the contract - okay well... I'm not signing, or giving my bank info until I have a copy.
The rest is stupid, he ended up texting me that the computer wouldn't let him enter the rates I wanted, and he's sorry. That's fine.
So I went back to Eos, joined online for $1. Didn't have to talk to anyone. My annual fee comes out the first month I'm billed, $39.99 + $9.95. Clear cut, and to the point. No bullshit, their contract is online and transparent.
Second issue is...
The gym is dirty, not the gym itself... I mean it's a gym. But the bathroom is gross.
Do yourself a favor and don't waste your time.
P.s. this is the new location where Fitness Evolution used to be.