After moving, I thought I'd switch to a vet's office closer to my house. BIG MISTAKE. I should have known something was wrong when my very docile cat became aggressive when I took him to this vet. (he'd always been a lover at my previous vet's office) My senior citizen cat was put through unnecessary tests without my consent. When the time came for my kitty to cross the rainbow bridge, shortly after I switched to this vet, the vet performing the procedure forced me to rush my goodbye and also rushed the procedure. I'll spare the graphic details, but there are certain things that need to be done when an animal is euthanized (like making sure the animal is, in fact, euthanized) and the vet performing the procedure did not do that. It was devastating. In my grief stricken state, I didn't think it was appropriate for me to have to hunt someone down to confirm if my kitty had crossed over.
To add insult to injury, the vet was extremely cold and rude to me and basically called me an "stupid" for being so emotional in her office.
I have told everyone I know about this awful experience. In defense of this vet's office, after I wrote them a complaint letter, they did call me to apologize, but it was too little too late.