I had a safe that belonged to my parents. I did not know the combination and it accidentally got locked. I had estimates from between $300 and $500 to come out and drill the lock so I could open the safe. When I called the safe-keeper, he told me 2 jiggle the dial, turn it a little bit and voila, the door popped open. I cannot thank them enough. No one else took the time to help me trouble shoot, they just wanted to come out and make some money. I would recommend them highly.