We had dinner here last night and left thinking our experience was several notches below the top. Thoughts on food, beverage, service, etc.:
- Signage is a bit tough as it blends in with Doc Hollidays signage
- Seat yourself and server only service model not effective
- Windows need to be cleaned
- Ceiling fan on high and can't be shut off upon request
- Tables leave and sit full of dirty dishes for long period of time
- Out of brisket on a Saturday night
- The meat platter and sides were good albeit all food served lukewarm
- It is odd that Texas toast was only toasted on one side
- I found the decor kind of odd and inexpensive
- Upon going to the counter to pay check server asked if I had info for my coupon . I never had a coupon? Then I found out about some great deal I couldn't take advantage of.
- Lastly, asked for toothpicks and server said they were out of toothpicks...I said really how do you run out of toothpicks.. She then went over to Docs and came back with a few.
So, we either came on the worst Saturday night they have had since they opened or they have alot of work to do...me thinks it is the latter. I would suggest changing service model so that it is more welcoming, tables are cleaned and food is delivered hot. There probably is enough space to bring in some live music and change decor to reflect that. Or, go back to delivering the BBQ from a food truck.