All in all, Roberto's has great food. My favorite is Carne Asada Nachos, which is what I ordered to go and paid for at this location. What I got was some corn chips with cheese, a little guacamole, and I think there was a small amount of beans. When I returned after my class several hours later the same two employees were still there and both recognized me. And even though the food preparer knew he had made a mistake, they refused to replace the nachos saying that I needed to return the food to them. And the cashier pointed to a sign on the register stating that all returns must include the receipt and the food. This makes me think this location has a history of giving out wrong orders to go. I will never go back to this location again.