I was completely done with the Olive Garden company, until this experience. My last experience was at the Centennial location & I was so angry I would have left 0 stars, if possible. I complained to corporate about the unprofessionalism & horrendous service, in which I was given a gift card to give them another chance. I decided one more chance wouldn't hurt but I would go to a different location.
At the Decatur location, Rodolfo gave my husband & I the best service I've ever had at any restaurant. He had so much amazing, positive energy! He was thoughtful & offered his opinion on drink & food selections when my husband asked his preferences. Refills of bread & drinks were always quick. He was prompt & friendly every time he came to our table.
What I truly loved was that although we did come close to their closing time, he never made us feel rushed or unwanted. Rodolfo told us how blessed he is to have a job & how much he genuinely loves working with people. Typically in the service industry you encounter people working solely for the paycheck & you can tell in their energy that they do not want to be at work. We told Rodolfo how amazing we thought his personality & his level of service was & his response was that it's just who he is. He told us where he's from there are people without jobs & opportunities, so in his life he has truly loved any job he's had the opportunity of having from service jobs to simply washing dishes. He brings up a good point that life is too short to be negative & how even at work you must always be positive because you have the power to positively change someone's day.
THANK YOU RODOLFO! You truly made my day. I left with a smile on my face & good food in my stomach. It's someone like you that will ensure that I will come back to Olive Garden & specifically your location. My husband & I can't wait to bring our 4 year old in to meet you & have some great food again!