I used to go to this place at least 2 to 3 times a month. Today, when I called to make an appointment with specific person, I was told the person was available. When I got there, I was told she was not going to come in today. The old Asian guy is nothing but a liar. I walked out and will never go back there. Holly just lost her customer because of how I was treated. No wonder this place is always empty and their technicians are seating around doing nothing!!!!