went in here for a tattoo, actually waited for the doors to open, was very amazed with the selection of artists and portfolio's that were on display. sadly the experience was ruined by the customer service. when i spoke to the "receptionist" she took in the size/detail of my tattoo, responded that it would be about $400 (6x6 tattoo, solid black, no shading) and that no tattoo artist would be in until two hours later...if the store is open for business, why are NONE of the artists in? she was super friendly, but don't open the doors if you're not ready for business, not sure if this was a one time thing, but they have lost me as a customer, because i will not take another chance of this happening again