Super pretentious and stuck up. The most unfriendly receptionist, Sandra. They refused to provide notary service for my document. It might be jurisdiction, scope of practice, liability, or straight up lack of knowledge; fine, so be it, but can you at least explain the reasoning behind your decision and not get aggravated when I ask a question? The attorney ran away and hid (I asked for an explanation and she refused to speak with me) and Sandra the guardsman probably would have shooed me out with a broom if she could.
Look, I like your pretty office, I like your spiffy website, the Yelp said you were legit, and you might be good at the law you practice for all I know, but let's drop the 'tude.