We visited the new Iowa Cafe location at Higley and Brown on Feb. 13th, 2012 with friends and were looking forward to having a good time, especially when we had a short wait signing in and saw that the place was hopping--it has to be good with people streaming in! That was the end of the excitement: our booth was ripped and very lopsided, then we waited over an hour to get our food which was mediocre at best. When we finally caught the waitress to mention the long wait and we needed to make an appointment, she managed to get our friend's food out and they started eating. I think we finally caught her again about 10 min later to ask where our food was. It would have been nice after that long wait to at least get to eat along with our friends! My patty melt had soggy bread, as though it had been sitting for awhile and I was given fries rather than the cole slaw I chose as my side. My husband's corned beef sandwich had cheese and sauerkraut in it which wasn't listed on the menu. He felt it was a strange combination but we were so glad to finally get our order, we just ate and got out of there. We felt the wait staff was not just busy, they were quite lax. The food was poor and the wait unbearable and not excusable or even understandable. From what we hear, this place is usually very busy. If so, why not prepare, have more staff and definitely get a new cook! We will never go back.