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2012-11-13T00:00:00
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We went here on a Saturday for a friend's birthday supper. She had made reservations 2-3 weeks in advance for a group of 25 for 9pm. She was given a long speech about having everyone there on time otherwise her reservation would be given away. All 25 of us showed up by 8:50, but the hostess refused to seat us and she made a big stink about us blocking the entrance way (which, mind you, is really small). So she shooed some of us outside, and was quite rude and hostile. The birthday girl requested to speak to the manager because this was just ridiculous; the manager didn't seem too bothered for being a hypocrite and had us wait until about 9:20 to be seated. Their justification was that she had made the reservation for 22 people, not 25 and it was so much harder to find an extra table to accommodate the extra guests. Finally being seated, our orders were only taken at about 9:50; we were given bread to munch on, but in contrary to other reviews, it was cold and a little stale. Our waiter and waitress were nice, which was probably the only reason why I'm giving this an extra star. I ordered the Italian salad and fried calamari as my entree. We only ended up being served at after 11, and unfortunately for one of our party members, he was only served going on 11:30 because of an apparent order mix-up; he was compensated with a free dessert only after having pressed the waitress for one. Prices are high for the quality of food; it wasn't terrible, but it doesn't stand out in my mind as amazing. For dessert, my boyfriend Danny and I shared creme brulée, which was pretty good, but again not OMG amazing. Not too long after finishing our meal and enjoying the rest of our alcohol, a manager (I'm assuming) came around, and without any tact or manners, said he was closing the doors in 5 minutes and we had to get out. Quite frankly, the experience left something to be desired. I will not be coming back here because they seem to lack the basics of customer service, and the food isn't anything to write home about.
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