Ben's service was the best. He answered the phone, told him the problem over the phone, gave me a quote, came to my home in less then 2 hours and fixed the problem in 15 minutes and charged what he quoted which was reasonable. The other company was going to charge $99 just to come to my home and diagnose the problem and then they would give me a quote. They would not give me a quote over the phone. I recommend Ben's service 100%.