My first experience at Ciao Grazie was less than superb, but I'm happy to report that management has made things right. It's not common for a restaurant manager to take ownership of guest experience at such levels, but Ciao Grazie was an exception. We were invited back for lunch and out 2nd experience was much better.
I ordered the Al Fresco, a co-worker ordered the Margherita, both were superb. We were also presented with oils to have with the pizza and those were great as well.
We will be back.