We saw a mouse on the floor below the front window of the restaurant.
Yelp defines 1 star as "Eek! Methinks not." I would have to say that's an understatement for this review. A couple of days later the experience still grosses me out a bit, so I'm just going to make this easy for me to write and put the review in bullet form.
-We were the last group in the restaurant shortly after closing and had just finished our meal (which was pretty decent honestly).
-My friends sitting in front of me and facing the front window saw the mouse.
-We freaked out a bit and let the waitress know. She seemed somewhat apologetic and said they would take care of it and went over to talk to the manager
-She came back to us with the check and no other comment about the mouse.
-I was too freaked out about seeing a mouse right after eating to think too much about what an appropriate reaction from the restaurant would be.
-The waitress came back with our check like normal.
-This pissed me off a bit. I understand that things happen. I don't live in a dream world and realize there's probably some pretty gross things I've eaten without realizing it.
-I let her know that it was pretty crazy to come back with a check and have us pay the full tab like normal like nothing happened after telling her we saw a mouse a few minutes ago.
-She went back to talk to her manager. The manager came back and said something to the effect of, "This is what we can do..." and handed us a check that I think was ~$130 of a $150 tab.
-This pissed me off more because instead of an apologetic, it's unacceptable to see a mouse in our restaurant attitude, she acted like she was doing us a favor giving us a bit of a discount.
-I don't have a good answer for what I wanted or expected them to do to make it right but that was not it.
-The next 5-10mins consisted of us seeing the mouse run by quickly for a split second, but the manager not seeing it, which just made it come off like we had made the thing up, and me arguing with her about how I thought it was bogus we were having to have a conversation about whether we should get a discounted meal or free or what we thought should happen.
-Ultimately she said she wouldn't feel comfortable with us paying and we left, but the point really wasn't to get a discounted or free meal (though no, I didn't want to or thing we should pay for it). We really just wanted them to recognize and feel a bit of what we were feeling about how gross it was and react accordingly.