I've always had a great experience at the JOEY over the last few years and have been here many times as it's close to work and home. The food is always consistently good. Chain restaurants aren't my thing but I really love this place. I brought a friend for a celebration dinner who had never been to JOEY here last night and had sub par service which was embarrassing because I had raved about this place to my friend before we got there.
We were at the end of a servers shift and had a different server for most of our stay who didn't seem to happy to be taking over our table at all. Not warm at all. We were either rushed with questions to order dinner or not attended to at all, to the point where we had to a neighbouring server twice to order a second round of drinks. No water refills while our glasses were empty. Dirty appetizer plates left on our table for a long while. Once the server realized we were not happy we were provided with complimentary champagne and smiles - a little late and more alcohol was not necessary on a Sunday night at that point.
Disappointing - please don't seat people in someone's section if they are off and another server isn't interested in provided a great experience. We had other options last night and should have gone elsewhere.