I'm not even sure this Airline deserves even one star! Zero on my list! That being said I will NEVER fly this airline again! My flight from San Diego connecting to Phoenix on American Airlines was stuck on the termax, not my fault. Yet I was able to run to my gate to make my connecting flight to Michigan when they literally had just closed the door and refused to open it to let me in!! Horrible airline EVER! I will NEVER fly this airline again and being a medical professional who travels a lot and have a lot of coworkers who travel a lot, they are all appalled by my recent treatment with American Airlines!!! NEVER again will my friends and co workers and nurses and doctors REFUSE to travel this airline EVER again! Terrible customer service on you American Airlines! We are in America and everyone deserves to be treated equally and fairly!
I'm truly disgusted and disappointed on how this airline can refer to them as "American"
Horrible, horrible customer service! And every single staff member I encountered had been extremely unprofessional and very rude and condescending as well! Terrible! Just terrible!