The staff was very friendly and helpful which was a plus since this was my wife and I's first time to a Melting Pot. We ordered one of the sampler platters and the cheddar fondue for appetizer. I must say that although the experience was fun, it wasn't worth the expensive price. The food was ok, but nothing that would want us to come back. We did not get the dessert fondue which I suspect would be much better. The cheese fondue was good though.