Despite hearing mixed reviews about Ten-ichi, we decided to give it a try. We made a reservation and were very impatient to try their food. We ended up regretting our decision.
The first thing that shocked me was how dirty the place was. The carpet, chairs and tables looked like they needed to be replaced. Our table was not even cleaned when we arrived, not to mention our chairs that had food scraps on them. The wait staff was distracted and no one really seemed to care about the customers' satisfaction. Although I don't expect much from an AYCE restaurant, I've never seen such a careless service. Not to mention that the service was terribly slow.
The food was nothing special. The entire experience was a huge disappointment and I felt like it was a total waste of time and money going there. I find this restaurant to be overpriced for what it is. If you are looking for a decent place to eat with nice food, nice atmosphere and what the heck, a respectful service, this is not the place to go.