OIL CHANGE SCAM!
I'm a bit behind on posting this review. I have been going to Terrible's over the years and I'm not sure why. Every visit I'm given bad news about my car. In the past, I had crappy cars, so anytime I was told I needed an extra service or repair, I took their word and went for it
Back in November, I took my new car (to me) in for an oil change before heading on a Thanksgiving road trip. I picked a good day because I got right in.
Every time I sit in a Terrible's lobby I feel the anxiety kick in. What are they going to find wrong and how much am I going to pay? Sure enough, the grease monkey asked me to come out to see whatever he believed to be wrong with my car. He showed me that my front brake pads needed replacement. I had just replaced them in August when I bought the car, so I was skeptical. I told him I believed he was wrong and he seemed taken aback that I would argue with him over it.
He quoted me $650 in parts and labor. I told him I'd let him know but that I wasn't going to do the work that visit. He said he didn't recommend I drive on them but gave me his business card so I could schedule a time for
the repairs.
Since I was leaving for a road trip of 900 miles in a few days, I took my car for a second opinion. I did not tell the new mechanic of any known issues, simply asked for a basic brake inspection. About 40 minutes later, I was told that the brakes, front and back, were in great condition and no repairs were needed. I called the guy at Terrible's and let him know if not be returning for a brake job or any future oil changes either.