Mike was our sales associate and we had a fantastic experience! He walked us through the different options we had & educated us on what we'd be paying for; instead of telling us what we should get he gave us enough information so that we could make our own decisions based on our needs specifically.
We went with a king set and had a set budget when we walked in & never felt pressured to go over, although we were informed about the financing option if we wanted to go that route.
We had a few bumps in the road as far as the delivery of our mattress but things happen... all circumstances outside of Mike's control. When we called him he easily could have just given us a customer service number to call but he helped us solve the problem and went way above & beyond our expectations.
Overall, it was a great experience. I would say if you're in the market for a mattress to stop by and give yourself some time to try out different sets and learn about the products. It's not an "in and out in 20 minutes" shopping experience but it shouldn't be, so take your time & make sure to ask for Mike.