My second venture to this store was yesterday afternoon. My sister loves Rihanna and her cosmetic collection and since visiting late last year, I've become interested in Mac products, after being a Chanel fan for years. What a mistake. When I walked in yesterday, a gentleman with the worst teal colored contacts I've seen approached me, clearly disinterested. I told him I was interested in Rebel but was unsure and wanted to try other colors. I also mentioned I like my RiRi lipstick and wanted a matte lipstick. He chose a few colors for me and grabbed a liner for me, seemingly annoyed. He disappeared for a few minutes, came back, and handed me the three lipsticks and liner while noting "I sanitized all these for you." Umm, thanks, is that not your job? I applied the colors alone and went back & forth a bit because I was undecided. He checked on me once, sort of, then literally was gone. I was considering purchasing, but due to the lack of customer service and not a soul to grab what I wanted, I walked out.