Mike is the man! I saw some sawdust-looking stuff in my basement that I thought was a sign that there were termites in my house. I was trying to find a good local pest control and was wary about some of the fake-seeming reviews that other places had (tons of 5-star reviews all from within the past month... hmm...).
I called to set up an appointment and Mike called me back the same day to set up an appointment for early the next week.
He arrived today and was super friendly and knowledgeable. He took a look around and checked out the spots I showed him as well as a few other crevices in my basement and gave me the real scoop on what was going on and some things I could consider doing. No pressure; no scammy attempts at upselling. Just honesty and professionalism. Thanks, Mike!