went for a bacholor party
left with a bad taste in my mouth
our server for the evening was #18 sophie R
upon my late arrival to the party of 10 it took over 15 minutes for the waitress to come by and ask me what i wanted to drink...which she told me i was bill # 5 and wrote it down...i read over the menu, i decided i wanted two pounds of wings and a "italian poutine"
when the waitress finally came back to take our order, i asked for the items i decided on, only to be told that a ingredient was missing so my poutine wouldn't be made...
so i picked a second item, to which a seperate item was missing
so i picked a third item (pulled pork) and we were good to go, or so i thought
now normally i would be pretty forgiving over bad service, if the resturant is packed...however even with the italy england game going on, they were at half cap.
i hit the bottom of my glass a grand total of three times, with the ice being completely melted everytime.
after some time, we finally got our food, finally! the highlight of the night, the wingsd and pulled pork were actually good. no complaints
after being done our food, seemingly took forever for our plates and glasses to be cleared. i was not drinking this evening, but everyone else was, to which they all complimented the various beers that were on hand to drink. a couple of my friends were doing shots, which our waitress gave them a free shot because she felt that her service wasn't to par...to which she spilled half the shot on my arm...
the waitress told half of the table that she was "off" this evening because of something...but wouldn't explain...i asked for the bills at 8:30 which got to us at 8:55 and needed to be reprinted because our waitress wrote down the notes wrong...
i chose not to tip the waitress due to the lack of service, and if your having a bad night, guess what?! the customer is not just paying for food, they are paying for a service...so work twice as hard.
needless to say, i will never come back if i can avoid it at all costs