After writing my first review of this restaurant, I was contacted by one of the owners to invite my husband and I back to redeem themselves. I thought "wow, what customer service", but my first instincts about the place were clearly not wrong!
I don't typically go back to a place after being disappointed, but thought I'd give it a shot after receiving this email. Unfortunately I wasn't able to make the reservation I booked and emailed to reschedule for this past Sunday Nov 23rd. My email was sent Nov 4th and I never received a response back. So in addition to being disappointed with the food the first time, I'm now disappointed in what seems like an insincere email that was supposed to rectify the situation. In this case, more damage was done, which I assume wasn't the intent, but unfortunately that leaves me no choice but to reduce the rating from 2 to 1. Poor customer service and poor food experience... Such a shame.