We purchased a new 200s a few months ago. We wanted worry free, hassle free ownership. So we paid extra for all the additional warranties and car rental/ loaner car in case there was a problem. And there was. Took it in for a an issue. Car won't start without a jump. Battery tested good. Could not look at it today. Ok, we PREPAID for car loaner. Now they tell us they don't have a car for us. WE ALREADY PAID FOR ONE! There was no "Rent one and we will reimburse you " No "Let's pull one off the lot" Just, "Come back tomorrow, hope you can drive stick" Nothing I can do about it except complain on social media. They are not willing to fulfill their end of the contract because they have me over a barrel.