The woman who answers the phone is one of the biggest pills I have ever dealt with. She is incredibly rude and condescending. Everyone in the building (2720 Shady Ave) smokes cigarettes. They will not do ANYTHING to help you if something breaks. We haven't had door knobs on any of the doors since we moved in because they all broke and EJ did nothing to fix it. The water in the showers is ice cold or scalding hot - no in between. The plumbing in the building is just terrible in general. Also, they will just show up unannounced with no warning. The only bonus is that it's cheap. ALSO FYI - the pictures on Craigslist are of the nicest unit in the building. They use these same pics for every apartment they post even though the other units have tile instead of hardwood. Don't buy sight unseen! Only benefit is that it is cheap & there's lost of closet space.