Worst service I've had in years. The staff is rude. We were inexplicably denied switching tables to one of the numerous empty ones not in front of the gusty door area (it was so cold we had to eat with our winter coats on). How did they watch us eat in misery and not care at all.
Food is mediocre but took a long time to arrive. Never cleared out empty dim sum plates, but instead just piled on new food on top of empty plates. Asked twice for a fork, and only got a plastic one both times. The reason was that they didn't have any clean ones left. Over the course of an hour, they couldn't wash one fork to give us.
Would not recommend to anybody and definitely will not frequent again!