This is a small deli that mainly serves the people that work in the office buildings it's immediately adjacent to. Zoom Espresso does not serve espresso, but they do a great job serving American fare sandwiches, pastries, etc.
The people that work there are very friendly and they do a great job meeting the needs of people that are looking for a quick snack, a cup of coffee or lunch.
The previous reviewer's smug attitude regarding coffee truly reflects a narrow-mindedness of patronage that does this restaurant an injustice. It's not pretentious, it's not Lux, it's demographic is not the snotty laptop crowd. it's just a good place to have a turkey melt and it's trying to please regular hard-working people.