Horrible service and they won't back their product. Had my iPhone 7plus for 4 days and the home button cracked. Employee told me my finger did it and it would cost me to fix it. I asked to speak to manager and he said employee was wrong in saying that but that I must of damaged it some other way. I stated I did Nothing wrong to the phone and that the button must be faulty. He refused to help me because the phone wasn't bought thru them. Dumb excuses to not stand by their product! They didn't want to fix my phone and practically insulted me. I waited 3 hours too! Ridiculous!