I just moved here and my cat was due for her yearly checkup, so I called Whole Pet after reading the reviews for it (and some other nearby clinics). I was impressed right away because they had an appointment available the very next morning and the receptionist was very nice on the phone.
All of the staff was so incredibly kind and made both myself and my kitty feel welcome. They took plenty of time to explain things, made sure I got estimates of how much not only that day's services would cost but also how much other services I was interested in would be.
My cat also got a free nail trim for free because it was our first visit and they showed me how to do it so I could do it at home.
I have to say I was really quite impressed with this place. It's clean, smells nice, everyone is very nice and helpful, and I will definitely be continuing to take my cat there.