The pug hair was starting to pile up, my broken vacuum was collecting dust, which would also need to be vacuumed up, I was in desperate need of a new vacuum. I went to Sears. It seemed like the right place to go. The selection was good - a huge price range (from Dyson insanity to reasonable Hoovers) and a helpful salesman made the experience easy. Our salesman knew way more about vacuum's than I ever expect to learn and instead of forcing the most expensive model on us, he led us to a midrange one with lots of great features. The experience made me want to return to Sears for household purchases and the reasonable warranty will allow me to sleep at night, knowing that our vacuum will be sucking up pug hair for years to come.