I want to start by saying good food, very clean and the staff was very nice.
BUT... When you own a business you must make sure there is not "painful payment" for your customers . For starters they do not accept debit or credit....only cash or checks..yes checks, who writes those any more? They offer you the ATM in the lobby that charges $2.50 to use plus the fee that your bank charges to use a n ATM that is not owned by your bank. So right out of the gate you are paying around $5 just to pay them for your food, if you didn't bring cash. Also when you place your order and pay you are then sent around to the drink department, where you pay again. Why not just collect the full amount when you place an order.
Also when we went I went with ONE friend. The seating there is for large groups and if you are in a small group you are forced to sit with strangers. It could be a little awkward.
I guess the over all review is this.... Great food but HORRIBLE set up. You can tell just from they way they conduct business that ownership is trying to nickle and dime you.