From the moment I found you on the internet (three years ago), called and arranged to have my cat boarded for a month before I could officially move from another state to Las Vegas. The staff was friendly and informative and held my hand while taking care of my cat. You let me call and check up on her and ensured me that she was safe and well cared for while I was away. I think she didn't even want to go home with me after, she had stayed with you.
Every time since then I've brought my cat, the staff is still the same, friendly and caring. The doctors listen and address the needs of your animal and any questions you might have. Thoroughly, explaining anything that you may or may not understand. Most recently, my cat had a dental producer done. When I was concerned I hadn't heard anything. I called and was patched through to the doctor, explaining what was going on and how things were going. That surprised me and eased my mind about my cat. They made sure that I understood the go home instructions and called the next day to make sure everything was going well.
The staff has in my expectations gone above and beyond At the end of the day, a caring staff creates a great environment for everyone. I will continue to bring my cat here and recommend them to everyone who has pets.
Thank you to everyone at Cheyenne West!